Support

We're a small team and we read every message.

Need help, spotted something wrong in a fact, or have an idea? Email us and we'll get back to you:

hello@worldhop.app

Common questions

How much does it cost?

WorldHop is free to download, and your first 14 days cover the whole app from your very first hop. After that, WorldHop Club is a one-off payment that unlocks everything forever. There is no subscription and nothing recurring, and it is one payment for the whole household. Everything your child has already found stays in their passport either way.

Prices only ever appear behind the grown-ups gate. Your child never sees a price and is never asked to buy anything.

I've paid, but the Club isn't showing.

Open the Grown-ups area, pass the maths question, and tap Restore purchase. That covers a new device, a reinstall, or a reset. If it still doesn't appear, email us and we'll sort it out.

What age is it for?

WorldHop is designed for children under 12, and it's enjoyable for the whole family.

Does it collect any data about my child?

No. There are no accounts, no analytics, and no data ever leaves the device. See our privacy policy for the full detail.

How do I reset progress?

Open the Grown-ups area and choose "Reset all progress". This permanently clears every explorer, stamp, and score on that device. If you have bought WorldHop Club, you can get it back with Restore purchase — a reset never costs you what you paid for.

I found a fact that looks wrong.

Please tell us! Email hello@worldhop.app with the country and the fact, and we'll review it.